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Terms & Conditions

Orders require a minimum lead time of 10 working days. Orders confirmed less than 7 days in advance may incur a late fee of 30% of the total order amount. We do not produce exact replicas of any creator's work; our cakes are handcrafted and designed based on reference images. Quotes remain valid for 10 days from the date of issuance, full payment via EFT is required to confirm your order (no e-wallets, cahsends etc). Pricing varies depending on design, size, and flavors; initial quotes are based on standard vanilla sponge and American buttercream frosting. Please note that all products may contain allergens, we cannot be held responsible for any adverse reactions. Our items are made for same-day consumption, we recommend picking up cakes no more than a day in advance. After collection, the client assumes all responsibility for the. Should you find a defect, please return the product within 24 hours pickup for a proportionate refund, contingent upon quality assessment.

Cancellations & Refunds policy

Please note that we do not do cash refunds

Should you need to cancel, we will issue you with a credit voucher (valid for 6 months)

vouchers are valid only for custom orders, and cannot be used to purchase items on special

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Cancellation policy:

- 8 working days or more prior to the date: 100% credit voucher of the amount paid

- less than 8 days prior to the date: 50% credit voucher of the amount paid

 

Should you need to reschedule your order with less than 8 working days notice, a penalty fee of 30% of the total order amount will be enforced

Cake care guide & Delivery

Delivery fees are based on your location, we advise confirming a delivery slot when placing your order as we have limited delivery slots. For order collection, it is essential to confirm a pickup timeslot and communicate any potential delays. Once the order is collected, we are not liable for any damage incurred during transportation/setup/etc.. We recommend transporting the cake directly to your destination with the air conditioning on, while avoiding sudden breaking, speeding & making sharp turns. Please ensure that you have someone to hold the cake (recommended) or it may be placed on the front floorboard of the car if you have a non-slip mat (depending on the cake size, structure and design).To maintain freshness, store cakes in the refrigerator away from strong odors and consume any leftovers within three days. For optimal freshness, we advise picking up cakes no more than one day prior to your event/ consumption.

Cake flavors & frostings

Cake flavours

  • Vanilla (standard)

  • Chocolate

  • Carrot and pecan

  • Caramel and pecan

  • Red velvet

  • Choc-mint

  • Coffee

  • Coffee and walnut

  • Chocolate brownie

  • Orange cake

  • Lemon velvet

  • Banana

  • Fruit cake

  • Vanilla and choc chip

  • Funfetti

  • Coconut cake

  • Hummingbird cake

Frostings and fillings

  • Traditional buttercream (standard)

  • Swiss meringue buttercream

  • Ermine buttercream

  • Cream cheese frosting

  • Chocolate ganache 

  • Fresh cream

Additional fillings

  • Assorted jams

  • Fruit preserves

  • Fresh seasonal fruit

  • Lemon curd

  • Nutella

  • Salted caramel

  • Assorted chocolates and cookies

  • Chocolate chips

Please note all initial quotes are based on a standard vanilla sponge and traditional buttercream frosting, should you prefer an alternative flavor, please stipulate so and we will adjust your quote accordingly

View a cake cutting tutorial by clicking on this link

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